Frequently Asked Questions
Everything you need to know about your Weliveconscious experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products sustainably sourced?
At Weliveconscious, we prioritize the planet. We work exclusively with suppliers who adhere to ethical labor practices and use eco-friendly, biodegradable packaging whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.